Part Three(b): Customer Interactions

Part Three(b): Customer Interactions

Fred Astaire- “Some people seem to think that good dancers are born, but all the good dancers I have known are taught or trained..”

Part One: The Customer Lifecycle

Part One: The Customer Lifecycle

Kicking off our three part blog on the foundations of CX: an explanation of the customer lifecycle map and how it can be used to better serve your company...

Introducing Tribe CX

Introducing Tribe CX

Because CX practitioners deserve proven global reach and expertise

The Magic is Already in You...

The Magic is Already in You...

“We do not need magic to change the world, we carry all the power we need inside ourselves already. We have the power to imagine better.” –J.K. Rowling

No Matter Where You Go...

No Matter Where You Go...

I was recently inundated with well wishes from my professional community, regarding the 1st year anniversary of Vector Business Navigation…

CX at Hyperspace Speed

CX at Hyperspace Speed

“Traveling through hyperspace ain't like dusting crops, boy! ”  - Han Solo, Star Wars 1977