Viewing entries tagged
#CXFirstPrincipals

Servicing a Lifetime, Not a Transaction

July 7, 2016

Disney is the happiest place on earth, dedicated to the business of nurturing memories, but come to find out – EVERY BUSINESS is…

Why Vector Business Navigation, and Why now?

May 4, 2016

Come to find out, Customer Experience (CX) work is dangerous work....