I was recently inundated with well wishes from my professional community, regarding the 1st year anniversary of Vector Business Navigation…
Once upon a time, five world-class gymnasts taught us about the value of Customer Experience...
Disney is the happiest place on earth, dedicated to the business of nurturing memories, but come to find out – EVERY BUSINESS is…
“Traveling through hyperspace ain't like dusting crops, boy! ” - Han Solo, Star Wars 1977
Come to find out, Customer Experience (CX) work is dangerous work....